ACCOLADES AWARDS 2019 HANDYMAN IN PHILADELPHIA TESTIMONIALS (YOU'RE MY HERO) “(From Google) Home Hero to the rescue! Always a pleasure working with the Home Hero Team. Highly suggest their services.Justin L.“(From Google) Great service. Responsive, competent and reasonably priced. Loretta T.“(From Google) Outstanding service and quality workmanship! Jon F.“(From Google) Technician was great. Did a rather complicated job: boxing in a too large water heater in our kitchen to match our cabinets. Job done with real craftsmanship and ingenuity.Bill T.“(From Google) Job: replace warped plaster wall with sheet rock material and replace trim. Home hero responded immediately and was reliable with communication leading up to the job. The contractor assigned, Jeff, was punctual and very knowledgable to questions and suggestions related to this job and potential future ones.Adam M.“(From Google) The Home Hero to the rescue! When a DYI project started to get too stressful we decided to call on The Home Hero so we could sit back, relax, and know the job would be done right. Our project was replacing bathroom mirrors with medicine cabinet which required drilling into a beautiful tile wall that we didn't want to mess up. The work was done beautifully and the Home Hero even went the extra mile and helped us exchange a broken cabinet at Lowe's.Joanna J.“(From Google) Great customer service and work. Very communicative which is rare in this business. Everything we needed done was completed, except one thing that after discussion needed a product that had to be ordered. That work was also completed promptly and efficiently. Also, work was done in a neat and tidy way and nothing in our house was broken, which is something else we’ve experienced too often. Wiring this review one year after work was done as we are getting ready to call Home Hero again. Highly recommend!Kathryn K.“(From Google) Great Experience. It's a pleasure to finally find a reliable contractor that does great work for a reasonable price. After going through many sub par contractors, I finally found one that I would definitely recommend. They do great work and are very clean. At ECI Comfort, we do work for a wide range of customers, and get nothing but positive feedback after the work is done. They are Aces in my book.Bill E.“(From Google) We’ve have the home hero out for baby proofing (Chris) and to wall mount an electric fireplace (Joshua). Both handymen were incredibly skilled, caring, and friendly. Extremely happy with the quality of the work and the ease of communication/payment with the company. Pete Rose, the owner, was also great at answering questions we had as first time parents baby proofing our awkward south Philly rowhome staircases. You absolutely get what you pay for, so worth it compared to other flaky handymen we’ve had who never come back to complete the job. Can’t recommend enough! Thanks home hero!!Alexandra K.“(From Google) This team of heros is great They are smart, self starters, and well trained. Nice and clean too! It’s not so easy to find...especially in the city. Highly recommend this company and service!Barbara B.“(From Yelp) The Home Hero sent Josh to my house today to take care of a bunch of small items. He completed every task quickly and with care. Each item on our list was fully taken care of and he had also time for a couple extras. So pleased to have these issues out of the way! He was a pleasure to deal with. As always, Home Hero saves the day. Thanks!!Cassie E.“(From Yelp) Just had Maurice power wash my stoop, sidewalk, neighbor's sidewalk, and back walkway. He worked hard the whole time he was here and looked for touches to make the job look better. He was also very friendly to deal with. The operation was professional to deal with and the job went smoothly. Thanks.Jim M.“(From Yelp) Just wanted to send a note to tell you how pleased we were with all the work Todd did at my daughter’s house yesterday. She has recently moved into a historic brownstone in Philadelphia and needed a litany of items hung from a knife rack to shelves to pictures to a large screen TV - and so much more. Todd hung everything with care and precision and my daughter was thrilled at the end of the day when we could check 16 things off her list including several small repairs. We really enjoyed “spending the day” with Todd as he went about his work. Thanks to those who had the foresight to create such a wonderful concept. We will definitely be calling The Home Hero again (and again and again)!Loren T.“(From Yelp) There are 5 star reviews that exist because everything went right. And then there are 5 star reviews because something went wrong, and the company MADE it right. This is the latter of those two scenarios. Home Hero came to install curtains, a TV and a few rods and the first person they sent out wasn't quite able to finish the job due to the fact that we lived in a high rise and the studs were actually made from impenetrable steel (Who knew!). We had a few smaller issues with the work as well. None of it irreparable but we were left dissatisfied enough to let Home Hero know. They IMMEDIATELY reached out to us and asked how they could make it right and went through great effort to do just that. They sent a second person back out and finished the job. I was incredibly impressed with Pete (The owner, I gather) and his team's unquestioning devotion to making sure our work was finished and to our standards. Things go wrong on jobs. It just happens. And that's going to happen with ANYONE who comes into your home in a handyman type capacity. But after working with Home Hero's, it should be appreciated that not every contractor will go the extra mile to make sure you are happy with the work, and go back in and correct it if you're not. Thanks again to the two handymen at HH as well as Pete and Lea back at the office.Allison R.“(From Yelp) I am new to Philadelphia and new to Yelp. I needed a few things done in my new place. I called with my list, got scheduled and had the work completed all within a few days. The customer service is great and the work was great. They come on time, they respond and they provide receipts for any supplies, great experience. Charles V.“(From Yelp) Home Hero is great! They gave me an online estimate almost immediately after I described the job and uploaded a few pictures. Randall came at his scheduled time. He did a great job. I only wish using other contractors for more intricate jobs was this easy. J.S.“(From Yelp) Referred them to several happy clients of mine. Liz L.“(From Yelp) Great experience and Todd was wonderful! Super friendly, quick, knowledgeable and tidy! Would highly recommend. Megan M.“(From Yelp) Home Hero is awesome. We purchased a home that needed quite a few updates and the Home Hero gave us a fair quote. They did great work and were on time. Pete was always responsive and professional. Great experience. Julie P.“(From Yelp) So glad I did a google search for Handyman services and The Home Hero showed up. I wouldn't go anywhere else. I am so please with the services they provided for me. My back door would not close (scary) and they came out the next day and fixed the problem Very inexpensive for the work they provided for me. I will be using them again in the future for all of my handyman needs around my home. I love the convenience of paying for my services online, this company is heaven sent for me. Rosanne R.“(From Yelp) I wouldn't call anywhere else to get anything done. They're inexpensive, fast, responsive, and so friendly I really couldn't believe it. In this specific industry you're lucky if you even get one of these qualities. Seriously there isn't anything even close to these guys and the awesome team they have assembled. Love my new mounted TV! Gundeep K.“(From Yelp) Easy time scheduling, Randall got a lot of fixes done around our office. Moved a TV and remounted, fixed a hole in the floor, and installed door handles/paper towel holders/etc. Now I'm the office hero without any of the work. He also called me the night before so he could pick up the supplies he would need instead of waiting until the day of to have to leave and run out for supplies, which I really appreciated. Will definitely be using Home Hero for future needs. Rose M.“(From Angie's List) The service was excellent. I had used the service in 2013 and was very pleased then and I am pleased now. The plumber was punctual, was able to diagnose and repair the problem quickly. The handyman who performed the other tasks was meticulous with the painting and caulking and gluing. Both gentlemen arrived on time which in South Philadelphia is a real plus. I thought the price was fair.Margaret B.“(From Yelp) After buying my first home in April, I was anxious to have some handy work done in my new home. It was a total rehab when I bought it but there were still things to be done to make it my own. I needed ceiling fans but wiring had to be done. Pictures and shelving needed to be hung as well as other miscellaneous projects. Although I tried another service, I was told by them that I would not be able to install ceiling fans. Then came The Home Hero who told me I could absolutely run wiring for ceiling fans so I scheduled my visits. I cannot say enough about The Home Hero's electrician, Jeff. He drilled wholes in my ceiling so he could run wire and then had to cut into my wall to run in down -- he and Leaf were very considerate of my home. They were neat, covered furniture, vacuumed where necessary and put everything back in place. They came back a few days later to paint as the spackle needed to set. You cannot tell where the cuts in the walls were nor that areas had been repainted. As for the other services, all projects were completed. They are prompt, courteous, "know their stuff" and most of all respectful of your home. I highly recommend The Home Hero! I look forward to working with them again! P.S. Leah in the office is wonderful in working with you to schedule a mutually convenient time and also answer any questions you may have.Jeanne A.“(From Yelp) Although I didn't use their services yet, I was messaged with details about quote/scheduling pretty promptly! Very professional and insightful. Unfortunately, I needed something fixed same day! But I plan to keep you guys in mind! Thank you!!Camar S.“(From Yelp) This is the second time I have used Home Hero: the first was to replace a bathroom vanity and sink and this time was to build a closet in my finished basement, construct a wood covering for my electrical panel, and paint the entire basement space, including the ceiling. Troy and Bruce did a fantastic job, asking me questions and resolving tricky issues along the way. They were prompt, courteous, and showed up each of the five consecutive days they were scheduled. Bruce is an amazing carpenter and Pete, the owner, is always accessible and willing to discuss any matters of concern. I highly recommend and will no doubt use them again for my next project. Marjorie C.“(From Yelp) I used Home Hero to hang a mailbox and repair a broken light switch. Randall performed the tasks quicker than expected and did an excellent job. Michael W.“(From Yelp) We used Home Hero multiple times as we prepared a condo for selling. They were always professional, prompt and reasonable. If there was ever an issue they would quickly return to address it. Will not hesitate to hire them again. Mike R.“(From Yelp) Jeff and Leaf just finished a demo today of our master shower. They removed all of the wall tile, the floor, sill and pan under the floor tile. They showed up exactly on time and finished the whole job within about 4 hours. They removed all of the tiling and flooring with precision and cleaned up everything after they were done. They were super friendly, knowledgeable and professional. We've already scheduled them again to replace the sub flooring in the master shower. Would highly recommend! Michael U.“(From Yelp) I have been using Home Hero and Pete over the course of five years now. Pete and his staff are hands down the best. When we hire them we know exactly what we are getting. Our contract comes with people who show up on time, have a great attitude, know what they are doing, price accordingly and clean up like like my mom would. Excellent job. When you hire Home Hero ~ your problem is solved and you don't have to worry about follow-up drama.Dawn B.“(From Google) I used them 2 years ago and wanted to wait to write this review. I am totally pleased with their work. I used their package deal where we bought 3hrs of work time and gave them a long list of serious work (install automatic garage door openers etc.). I was so impressed that they got all the work done in 1 day. And 2 years later everything is still standing and in great shape (surviving 3 kids being crazy). I totally recommend them.K“I had an excellent experience with The Home Hero yesterday. Your technician, Todd, is the man. He is skilled, personable, courteous, and kind. He is exactly the type of person I want to do work in my home. Thanks for getting my weird shelf up on the wall, and have a nice weekend.Christopher B.“(From Yelp) Home Hero did a great job. They were punctual, professional, and efficient. Will definitely use them again.Kelly M.“(From Yelp) I hired The Home Hero to re-hang a couple of doors in my house that wouldn't close. I reached out to a few handymen and The Home Hero had the quickest and most professional communication. They were able to get me a quick appointment, were prompt and completed the job in a super timely manner. Their rates are reasonable and the handyman we had was professional and friendly. Highly recommend.Lara C.“(From Yelp) Home Hero came highly recommended, and we're so glad we went with them for some drywall work we needed done. They were fast and efficient, the estimate very competitively priced, and the final bill was basically the same as the estimate. That honesty in pricing and billing is refreshing. We couldn't be happier with the work, and everyone at the company--from start to finish--was really great to work with. We will definitely be working with Home Hero in the future! Thank you so much!Heather M.“(From Yelp) Myself and several of my friends have used the Home Hero! We have all had great experiences with these guys. This is not always the case when you need someone to get some serious work done!m They can install lights, hang drapes, mount TVs, remove chandeliers, and pretty much anything you can think of! If you need help with things like these at your house or apartment 10/10 I would recommend.Kathy B.“(From Yelp) Fantastic job(s)!! Always a prompt response from the office and always prompt and efficient work done! We have used them to uninstall a light fixture, hang drapes, reinstall a light fixture, change light bulbs on a high and fragile chandelier and few other minor things when time was left over. Couldn't be happier with Home Hero!!Laurie B.“Ken and I are both extremely pleased with the job Jeff and The Home Hero provided yesterday. We had a myriad of things that we've been wanting to tackle for quite some time and now with your help, they are finally completed. Jeff was pleasant, neat, punctual and provided an alternative solution to our garage ceiling that we are very happy with. His thinking "outside of the box" was a nice surprise. We look forward to using your services again in the future.Ken and Noreen L.“(From Yelp) We used The Home Hero for a few jobs that were out of my realm of expertise. From start to finish, it was a high quality and professional experience. Scheduling with Leah at the office was smooth and easy, and the guys arrived on time knowing exactly what they were going to do. Todd was able to complete pretty much everything on our to-do list, and the quality of his work was exceptional. Not only that, but his overall demeanor and personality were top notch. When one of the jobs was bigger than expected, Pete worked with me to determine a fair price to have an additional visit with more manpower. The second job was completed within a week and again, the work was great and the guys were 100% professional. I will gladly recommend The Home Hero and its team of handymen to anyone in need of their services. You will not be disappointed!Noah M.“(From Yelp) For years we searched for a good handyman on Old City. Home Hero solved our issue! They make it easy to schedule, their guys were punctual and professional and the work was completed as discussed. My wife was really happy, too, since they are so neat and tidy. If you need a handyman, do not hesitate to call Home Hero.Eric K.“Josh was terrific! He did a wonderful job on everything. I had to step out before he was finished, but while I was gone he noticed a list on our counter of things we needed done. We had a small task on there to have him do if there was time left over. I hadn't actually mentioned it to him before I left, but he nevertheless took it on himself to take care of it. He also did some spackling associated with the moved baby gates that was, similarly, above and beyond what I had mentioned. So, please do pass on my thanks to him for the job well done.Adam Z.“(From Yelp) Great service! I had a pot on my patio that cracked--after deep freeze followed by really warm weather. Took some ingenuity to figure out how wrap it in burlap and keep it from falling over until it can be re-potted in the spring. Home hero figured this out and were very helpful and on time. Would definitely use again.B W.“(From Yelp) Home Hero to the rescue! Randall came by to fix our busted pendant light above our island. He came promptly and was very courteous. He explained what he did and left no trace! We had a fun chuckle about the Super Bowl. Would absolutely recommend Randall at The Home Hero for repairs.Casey D.“(From Angie's List) Handyman was very professional and completed all tasks in a timely fashion. Updated us any time there was an issue or something he needed input for. Offered suggestions when there was something he thought could be done differently.Daniel B.“(From Yelp) I saw the Home Hero truck at a neighbor's and after asking and getting the neighbor's recommendation, I contacted Home Hero to do a minor drywall repair on the kitchen ceiling. Everything about this experience was top-notch, from the quick response by Leah, to the timely providing of a quote from Pete, and follow-up at each step. Despite horrendous winter weather the week of the scheduled work, no time was missed and the work was completed on time. Communication was excellent at all steps in the process and I'll certainly use them again.Dwight B.“(From Yelp) Randall did a great job hanging all my pictures. He had all the right hardware and even gave me some advice. On top of that he was friendly, polite, and cleaned up after himself. Margie S.“(From Yelp) Pete, Leah and their crew are pros, through and through. They completed a multitude of tasks for us, arrived when they said, cleaned up after themselves, and made followup visits to fix items that were not quite right the first time. I would recommend them to anyone who's had a frustrating experience with other handyman services in the past. I know I would happily call them again for future projects!Helen H.“The two men on our job were excellent: professional, polite, thorough, and clearly took pride in the work they did. We especially love the new built in book case. Makes the place look much more up to date. Thank you guys again.Clare R.“(From Yelp) I used The Home Hero for the first time recently for some kitchen work. I needed to have all my appliances pulled out (stove, refrigerator, wine cooler) to plug any holes in the walls to guard against 'unintended guests'. I also had to have them check behind the baseboards and repair one that had been damaged. I was immediately pleased from the very first interaction via email from the office manager Leah. I had sent a request via the website and she quickly contacted me to clarify the details, provide a quote and set an appointment date. She was very responsive, clear and professional. On my appointment date, I was equally pleased with Randall who was able to complete the work in a quality fashion. He also had a helpful idea for sealing back the baseboards with Velcro to prevent future damage from pulling them off. He was careful with all my appliances and even cleaned out the areas behind them. The next day, Pete the owner followed up to ensure the work was completed to my satisfaction. I shared that I was 'thrilled.' Thanks Home Hero team!Stephanie P.“(From Facebook) The guys from The Home Hero were great! They recently installed beautiful baseboard and cove molding in a guest room and they did it under budget and in record time. They even called to say they were a few minutes away! The customer service was impeccable as well! Will definitely use for my next project.Heather M.“(From Angie's List) Randall was able to work out how to access the drum shade light fixtures. I was grateful that he was able to recommend the right size longer-lasting LED bulbs (a big plus because I am unable to change them myself.)Eugenie F.“Everything was done as specified. Work areas are always left very clean - important as condo is on the market and is actively being shown. I really appreciate the quick response, no-hassle and on-time work.Michael R.“(From Yelp) Pete and his team did such a great job with our home in Fishtown. We had a leaky pipe that needed to be fixed. He brought in a very efficient and friendly plumber who did a great job. Unfortunately, he had to open a wall in our living room to do it. We had no fear - the Home Hero was here! They fixed the drywall patch and matched the paint so beautifully, no one will ever know - unless maybe they have x-ray vision. Thanks to Pete and the other Home Heroes.Cass O.“(From Yelp) We recently contracted with the Home Hero to do some interior repairs after a leaky roof (drywall, paint, etc) and other odds and ends around the house (cabinet repair, door strikes, etc). They were professional at every stage of the process and did a great job. In particular, I appreciated that when I was deciding what services to get, they patiently talked through all the pros and cons with me on the phone and were informative but not pushy at all. I'll call them again in the future.Sophia S.“(From Yelp) We have used The Home Hero in the past and we are always very impressed with the work that they do. For this project our office building needed a few drywall patches and pictures hung all over the place. Randall our handyman was very professional and made sure the clean up after he was done. We will definitely be using The Home Hero again for our next project.Patty G.“(From Yelp) Based on my brother-in-laws recommendation, I contacted the Home Hero to install baby gates at the top and bottom of the stairs in our new apartment. I reached out via yelp, heard back from them very quickly, and they were able to schedule install later that week! We were on a tight schedule and since they had the gates we wanted in stock, they were able to make it happen. I believe the person who came out for install was Chris and he did an exceptional job. We've had them for about a month now with no issues. We're very happy we used the Home Hero and will go back to them as needs arise. Kaitlin K.“(From Yelp) Reached out to Home Hero for drywall repair. Response was same day, quote was very reasonable. Zarah came out to do the work, he was on time (actually early), very professional and did an excellent job. Back office process, scheduling and payment was supper easy. Very impressed, would highly recommend Home Hero and would definitely use them again.Michael F.“Matt and Ken were Great, couldn't have been better. The repairs were done and it was a pleasure to have them there! Home Hero is a lifesaver - we are not handy folks - please know the property found renters shortly after the repairs were done. Matt told me not to worry and he was right. Sincere thanks.Sara M.“(From Yelp) After seeing The Home Hero trucks in the neighborhood, I decided to check out their website since I needed some work done at my hair salon. Well I loved the website and the whole concept, so I scheduled them. Throughout the whole process, Pete, Leah, and the technician who did the work were amazing! I will definitely be calling Home Hero's again!Meighan O.“I really appreciate how careful everyone was about tidying up the space and putting everything back together nicely, and I also appreciate how punctual everyone has been -- seriously, given city traffic, it's been nothing short of a miracle. You guys really ARE a super-powered service!Jennifer A.“This was the best service I ever had. Your office & subcontractor (Ken) were very efficient & thorough. I hope we are able to do business with you again.Jerry F.“(From Yelp) I had a great experience with The Home Hero yesterday. I love the block of time payment option as you can get so many little things done as you think of them while the technician is here. Randall was very skilled and very nice to have around the house for the day. Thank you Home Hero!Christin P.“(From Yelp) Bruce & Troy were out to do a 1/2 day Handyman Pkg & wow did they got ALOT done while they were there! : ) My TO DO list is pretty much done now except the 2 things they weren't able to fix because I didn't have the right parts, but other than that, they took care of everything + some! I actually had to think of what else I might need done while they were still there because they still had time left after my initial list. They were both very friendly & very professional, do great work, work really quick and nice clean up! I'll be sure to be giving others this name as a reference & already know I'll be hiring them again soon. Thanks to Pete, Leah, Bruce & Troy!Kellie M.“Josh really is a home hero. Thank you for the work. Of all the workers I've had, Josh and Jeff have always met my needs. Please ensure they receive the positive feedback. thanks!Renee J.“Everything was excellent....great guys...all was a pleasure from the start with Leah to final invoicing --- Matt and Ken great! We will be using your company again...soon !!!Melissa D.“(From Facebook) I've been using The Home Hero for years and i will continue to because, I never have to worry. I know that whatever crazy project we ask Pete to do, his crew (kudos to Jeff and Brock) will tackle it with the utmost honesty, dependability, communication, and professionalism from start to finish. We love them and the work they do. We also appreciate their ability to have a sense of humor, as we are NOT the uptight folk.Dawn B.“(From Yelp) This company is awesome! Ken is a sheetrock master. He was very prompt, professional, and courteous despite being harassed by two attention-seeking, yapping dogs. Ken made sure the final work product was flawless and it was. I will certainly recommend this company to friends and family, and will absolutely use them again and again.JoAnn V.“(From Yelp) Home Hero was quick to respond to my request for a drywall repair in my rental property and the estimate process was very simple. There was an issue when one of their crewman was sick the day of my job but Pete kept in contact with me and did his best to make it work so we did not have to reschedule. It is hard to find good people especially in the city so I would not hesitate to call them again.Cara G.“(From Yelp) Flawless. Pete was prompt and professional when he came out to do the estimate. Jeff and Brock were AMAZING. Their attention to detail was very much appreciated. They treated our home like it was their own. We had our bedroom remodeled - removed built-in closets, moved electric, mounted tv, assembled IKEA closet system, new hardwood floor, new ceiling fan, new door, built radiator covers, painted. All in all - was a super quick turn time. I can't say enough good things about this experience. We had two contractors come out to look at the job and then never return our calls (and they were recommended by friends). Next time - I know I only need to call the Home Hero. Truly a 5 star rating.Vicki C.“(From Yelp) We had a great experience for a small, awkward closet drywall project and a windowsill and trim that were outside our diy comfort zone. Friendly service, clear pricing, and Randall finished our job on time and beautifully. Helped make the place look great.Carolyn L.“(From Facebook) Josh came over today to install some baby proofing items around our house. He was such a pleasure to work with and was very thorough with his work. The whole process of getting quoted, billing, and getting the work done was seamless. For someone with very little time myself for estimates and being available at home for such things, it couldn't have been any easier. Would highly recommend to anyone looking to baby proof their homes!Melissa P.“(From Yelp) We had a great experience for a small, awkward closet drywall project and a windowsill and trim that were outside our diy comfort zone. Friendly service, clear pricing, and Randall finished our job on time and beautifully. Helped make the place look great.Gabriel E.“(From Angie's List) Great job. Randal was professional and punctual. Work was done well. So glad I finally got these things done for my house! It was easy to schedule and pay online. I would definitely use again!Marcia W.“Jeff and Brock did some great work. We’re very pleased with the new lighting downstairs and are happy with the rest of the work throughout the house. Also, kudos to Jeff and Brock for being open to questions, offering ideas, helping solve problems and being really thorough with cleaning up. Very much enjoyed the experience. Already looking forward to the next job.Richard S.“(From Yelp) I can't say enough good things about The Home Hero. First, their marketing is genius. Their "Schoolhouse Rocky"-inspired logo stuck in my brain. My hero zero! Five stars for marketing. Then, I visited their website, which explains exactly what they do and don't offer, has referral service for what little they don't offer, and allows you to send photos and descriptions electronically of the job(s) you want done so they have an idea of what you want before their inspection visit. Five stars for web design. Then the business owner personally visited to inspect the site. He kept in constant text contact, and even asked to come early, to which I readily agreed. He did not keep me waiting, was very congenial, had a real can-do attitude, and even talked me out of rushing into certain jobs now, which really impressed me. Five stars for responsiveness and integrity. Within HOURS, his manager had emailed me a detailed quote, a work schedule, and a referral for HVAC services. I had a question about certain details, and she was very responsive and willing to work with me. They asked me to pay half down, and the other half when the work was done. I was able to pay with a click of my computer touchpad from a link in their email. It was so easy. Five stars for that part too! Then the company sent me email reminders of each day of the work schedule. I have had such bad experiences with contractors in the past, that even after all this professionalism, the cynical part of my brain kept thinking, "yeah, for all the reminders YOU'RE sending ME, we'll see if your workers are punctual." He was! One guy came for three visits. He came on time, did a great job with each visit, and cleaned up after each phase of the work. I even had to pick up my kids from school, bring them home, cook and serve dinner while he worked, and their buzzing around him didn't phase him! He demonstrated the utmost professionalism! He finished the work on time, kept to the schedule, and shook my hand as he left. FIVE. STARS. If every contractor operated like The Home Hero, our world would be an ecumenopolitan utopia. I'll definitely be using The Home Hero again!Rob P.“(From Yelp) Just used these guys again to do some work around the house prior to placing it on the market. Quick, very responsive, easy to work with. I even had to add a job after the initial quote and they took care of it no problem. Can't say enough good things. Would (and have) recommended them to anyone.Michael M.“(From Yelp) We did not have handrails in the stairway of or home and needed them installed in a 24 hour time frame due to my husband's emergency surgery. I called Home Heroes and they sent me a quote right away and were able to get someone out to my house the next day. Unfortunately, it was a more complicated job than had been expected, but they were able to complete it within a 48 hour time frame and could not have been more accommodating during our emergency situation. They did a great job with the installation. I am thankful to have found the Home Heroes and highly recommend them.Amanda I.“We had a wonderful experience with Jeff and Brock. They finished the desired jobs, went over and above on those and then continued to do a few things my wife asked. We will certainly be working with you all again. Thanks for your accommodation to our schedule, it is greatly appreciated.Michael G.“We were very satisfied, our contractors were incredibly nice, helpful and did a fantastic job. My husband will be taking care of the invoice shortly. Thank you!Tabitha A.“To all you at HH, I give a very big thank you and offer high praise for the excellent work that Josh did. From the beginning, with Leah's help in selecting bars, scheduling, her prompt replies to my calls or emails, to the skills, professionalism, kindness, thoroughness shown throughout by Josh. I'm very impressed with HH, your staff, and with the work completed in a very timely way. My personal trainer and friend had such good things to say about Pete Rose and how he has developed a fine company. So glad that my building people at Indy Place recommended your company. All the very best and thank you so much.Maureen M.“Hi Home Hero, this is Mike. You sent Ken to come do some work on my stairs and wall. Ken was great, very smart and a pleasure to have. I will be using Home Hero for future needs.Mike S.“(From Yelp) We called the Home Hero to fix drywall our cat had scratched. They sent Randall. The quality of the work was excellent and quickly completed. Couldn't be happier.Erica A.“(From Yelp) Excellent service. Our drain pipe broke, together with the garbage disposal. The technician was there within 2 hours. He fixed everything in a timely manner, he went to buy a new garbage disposal and was back fast. Very kind man. He worked very clean, no mess! He even vacuumed once the job was done. Thank you!Petra A.“(From Yelp) As a weekend handyman, I know when a job is beyond my limited skills. So I called Home Hero for the installation of an interior door in an 1809 Center City home. Not surprisingly, nothing was square after 200 years and the installation required custom measuring, cutting and fitting. Josh was prompt, professional, and skilled in completing the work. I thought the price was extremely reasonable for the job, and the savings in frustration and trips to Home Depot for parts I didn't know I needed was priceless. I intend to use Home Hero for all future projects beyond my skill level, and would recommend them highly to friends.David K.“(From Angie's List) The people who come to the house are all friendly, talented, and trustworthy. They come with a task list and don't leave until it is all completed. I am completely comfortable with them being in my home and certain that the work will be done right. I like the ease of giving a list of different tasks and having it completed in one visit rather than coordinating with multiple people.David F.“(From Yelp) Professional, friendly, got the job(s) done. Couldn't ask for more.Mariel C.“Thanks for everything! The work looks awesome and Jeff and Brock were both super professional, competent and amicable; couldn't be happier with the result! I'll definitely be giving you guys a call if I need anything in the future and recommending you to anyone who asks.Brian H.“Zarah came out yesterday and did a wonderful job. He finished ahead of schedule as he noted that the wall and molding did not need replacement. Attached are before and after photos of the job. Zarah was also very knowledgeable and courteous throughout, wearing a smile the entire time. I'll definitely recommend your services and his work to others that need such jobs as well as seeing if there are other things around my home that might need work. Thanks muchly!Chad W.“(From Yelp) Whether you are moving in, moving out, or simply want to improve your home, the Home Hero is a great resource. Recently, Randall came out to our house to repair some minor issues that have resulted in major improvements. The top of the stairs is not threatening to break off; the metal toilet paper roll is now firmly affixed to the bathroom wall and doesn't fall to the floor with a loud clang every time you pull on it; and now the entire family can hang their coats on nifty wooden racks instead of tossing them on the floor or the banister. Service was prompt, courteous, and professional. We will definitely use them again as the need arises.Aisha O.“(From Yelp) I recently moved to the Philadelphia area and needed some shades put up in my apartment. They responded quickly to my request and sent out a great Handyman named Randall. Randall was great. He was very efficient in putting up my shades. If I need any more work done I will definitely call Handy Hero again.Andrea S.“(From Yelp) Easy to work with and great work!. Leah was very easy to work with regarding getting the work scheduled and Randall showed up on time and did superior work. My only wish is that I had discovered them sooner!Don S.“(From Yelp) We requested a quote to replace 3 bathroom lighting fixtures as well as replacing a dining room chandelier. We received a reasonable quote; Leah was very responsive and answered all my questions. Ask for Ricky if you need electrical work. He was very professional, very nice, and he did a great job in a timely fashion. I would definitely go with Home Hero for future projects.Andy H.“(From Facebook) Randall is a Real HERO! Even with unforeseen obstacles he got the job done. Thank you!!Laura K.“(From Yelp) The Home Hero is a well-organized company. Peter came swiftly to our place for a free estimate and Leah promptly answered our questions, whether by e-mail or phone. Randall did a great job at our place. He took care of all the things that needed to be fixed. He always either showed up on time or called to advise of a delay. We think that all this comes at a price because the cost is high. Also, the work took about three days to be completed because he only worked a few hours each day, fitting this in between other projects elsewhere. If you are in a hurry, try to get them to schedule full days for the work. Jacqueline T.“(From Yelp) We contacted the Home Hero for instillation of hand railings in the stairwells on all 3 floors of our row home and for some dry wall placement over cutouts in our wall. Overall the Home Hero's customer service was amazing. I received a call back from the 'side kick' Leah by the end of the day. Leah booked the owner Pete to come give an estimate for services within a few days. Pete was on-time and very friendly. We received an email with the estimate that same day and booked services the following week. The pricing was fair - and ultimately we were charged under estimate. The handyman Randall was incredibly polite - we have a 6 week old infant at home and Randall let us know when there would be loud noises. The job was completed within 2 days as expected and the finished product was exactly what we asked for. Randall did a fantastic job cleaning up after himself as well - even brought a little vacuum! We highly recommend the Home Hero and would not hesitate to use them again for future services 🙂Julia M.“(From Yelp) Needed numerous repairs around the house, Pete came by and gave a fair quote for the work. Rick provided quality craftsmanship with his repairs and was able to finish in a reasonable time, despite multiple rain delays. Will look to use again in the future. Josh V.“(From Yelp) We needed some work on the wood above my door. The wood was rotted and we weren't sure what to do. Pete came out and took a look and came up with a great solution and Randall came out and made it happen. Polite, on time, great work, cleaned up after himself and my dog loved him! Great company, great people, great work. Sam P.“(From Yelp) I manage a medical office in Center City. Our landlord does not provide maintenance. Of course, items tend to break quite often with patients coming in and out of the facility. When searching for a "handyman" to have on-call for immediate repairs, I searched Yelp and found The Home Hero! I have used their services three times now and have found them to be excellent. From scheduling with Leah to the last service we had with Randall, all is always professional and courteous and timely. Home Hero has mended holes in walls, fixed broken toilets, hung pictures, changed door locks and even put together a desk which came in 1000 pieces. I have always felt safe and secure with all the "handymen" that have come to our rescue even after business hours! I recommend them highly! Linda A.“(From Yelp) We've used the home hero in the past for around-the-house work like installing light fixtures, etc. We had a special job last week involving both "normal" work (lots of bookshelves to secure), as well as "odd jobs" - stringing our tree with 100 lights (required the use of a very tall ladder) and anchoring some major Halloween decorations. We got lucky because the hero they sent this time had a background in theatre. This came in handy when we needed to somehow prop up/weigh down an enormous, inflatable, animatronic dragon on our roof. The gentleman took stock of the "odd" needs, drove to Home Depot for supplies, and returned to begin work. Our shelves look amazing. We had a zigzag style in mind he understood what I was trying to explain and executed it flawlessly. Our dragon is perfectly perched on the edge of our roof for maximum Halloween fun. We are very happy with The Home Hero and will continue to use their services. Dara W.“(From Service Magic) I found Pete extremely friendly and responsive. I really appreciated his follow up and focus on my satisfaction. Doug F.“(From Service Magic) Showed up on time. Good follow up and communication. completed the work as requested. reasonable rates. Barrie S.“We have been using The Home Hero for over a year. Pete and Hugh have creatively resolved many of our "problems." We are always so pleased with their work, but if by chance we weren't, Pete would make sure it was fixed immediately. The business is so professional and fair and it's just so great to have a local, young family helping out other local, young families. He understands our needs so well. Thanks! Laurel“(From Angie's List) Hey Moms! So I wanted to post about my recent experience with Peter Rose, 'The Home Hero', who was one of the recommendations I was given from mom's on this group list serve when I was in need of someone to help me with baby proofing my home. Not sure about all of you, but working full-time, leaves me with minimal resources left to conquer the idea of baby proofing the home...the idea of needing to do this was completely overwhelming to me! Basically Peter took care of EVERYTHING from creative ways to baby proof impossible things in the house, to purchasing these items, as well as taking my anxiety away and making myself, my husband, and Isabella laugh in the process! He also did way more than just baby proofing. We had so many things that we had wanted to take care of in the house but 'just never got around to it' such as mounting a flat screen, building shelves, basement issues, rewiring things, etc. Also, I cannot speak enough to, and I am sure you all can understand, to be able to go to work and trust the person you are leaving in your home! Priceless! Needless to say this overwhelming task was made super easy by using Peter. He was dependable, reliable, always on-time and fun! And Yes...This is a real person! HA! I always like to share treasures that I find because they are so hard to come by! Lisa“Pete, Thank you for your and Jeff's great work. You are a really excellent listener and your suggestions were right on for us. We are so pleased with your work and happy to serve as a reference if it would ever be of help. Rabbi Jill“(From Angie's List) I got the half day handyman package to buy a bathroom fan, install it, and touch up my leaky tub. They completed all within the two hours with time to spare and they were the easiest people to work with. I was in D.C. the whole time and I did not have a problem with anything. Quick, efficient, and they do a great job. I highly recommend. Thanks Home Hero. Julie B“(From Yelp) Got the four hour handyman package. Even though I had a small job (taking down curtains, hanging new ones, building an Ikea bed and hanging some picture frames), they really took the time to make me feel like an important customer. The work was very high quality and both Pete the owner and Jeff who actually did everything were awesome. These guys are the best you can get, and the prices are pretty darn nice too! If you need a handyman/contractor in Philly, Home Hero is the place to go! Laura W“(From Yelp) We called The Home Hero when we had a problem with a leak coming from our tub on the second floor of our house. They were really great. Pete Rose, the owner, called us back fast and sent one of his guys to look at it. He was awesome - he got into a crawlspace to look around, and then opened up part of the ceiling to get a better look. He was able to diagnose the problem pretty quick. They were able to work around our schedule, and during the holiday season. We really appreciate everything they did, and if we ever need work done around the house again, we'll give them a call. Their prices were very reasonable and well worth it. Alicia M“(From Yelp) I have used The Home Hero services for a childproofing and house projects over the last two years. I could not be happier with the quality of their work! I highly recommend The Home Hero. Suzanne C“(From Yelp) Happy with 'Home Hero?! No, ecstatic is more like it. I had a long, long list of needed repairs (from carpentry to wall board repair to replacing batteries in smoke detectors on my 16 foot high ceilings). My hero came on time, did everything to my satisfaction and couldn't have been nicer. Thank you Home Hero. Mary S“(From Yelp) Home Hero is Faaaaaan-freaking-tastic!!!!! OK so I had another contractor do some work in my house & majorly C#cked it up. That same contractor wanted to charge me hundreds more to fix HIS mistakes - are you kidding me.... So I did what I should have done in the first place checked Yelp, I always trust yelp and lessoned learned. I got the half day handy man package with Home Hero and I have to say sheeez the guy that came out Chris was amazing...... fixed the mess the previous contractor made & did a waaaaaaay better job, he then put together a basketball hoop for my 7 year old son in my backyard & also did an amazing job installing a swinging chair that hangs from the ceiling for my son. There were absolutely NO corners cut with Home Hero and it seemed like no job was too big or too small for Home Hero. If I ever need work around the house again I WILL be calling home hero again, even the office staff were friendly and helpful over the phone and unlike other contractors they didnt expect all the money upfront. I paid half when I booked & half upon completion..... All other contractors need to take a lesson from Home Hero - YOU GUYS ROCK!!! TJ Henderson“A huge thank you to you for making sure that everything was done well and efficiently. I was so worried when I arrived in Philly a month ago not knowing anyone but you have been wonderful to work with. You took all the worry out of the whole process. Judy H“(From Angie's List) Member Comments: This is the company that I would recommend. I thought their prices were reasonable. I like that he was approachable, communicative and was always available to talk. He did return messages and called very promptly. He provides excellent customer service. Overall - A -- Price - B -- Quality - A -- Responsiveness - A -- Punctuality - A -- Professionalism - A Max S“(From Yelp) This is a business I really do trust. Pete and his staff are friendly, helpful, and punctual. I've used The Home Hero for a few odd jobs already and they are always such a pleasure to work with. But what really sets them apart is that if for some reason they cannot help you with something, they have no problem helping you find someone who can. I called recently and Pete was more than willing to suggest a window business to me and even told me to call back if I need any other references. Amazing! Kaitlin L“(From Yelp) Awesome - customer service. Prompt, professional and personable! Pete and Bridgette at The Home Hero make a great team. Bridgette does great scheduling and Pete is super fast and accurate with his diagnosis. Would not hesitate to recommend them or use them again in a heartbeat. Christopher C“(From Yelp) The Home Hero did a complete remodel of my bathroom for me, and they did a fabulous job. Pete was great about communicating with me both before and during the project, and predicted how long it would take with complete accuracy. Rich and Jeff, the guys who did the work, did an excellent job, and were very pleasant to have around the house. They managed to work in a very tight space, and to deal perfectly with all the quirks of my old row house. I'm thrilled with my new bathroom, and with how easy The Home Hero made the whole process. Erin H“(From Yelp) I used the Home Hero for a day's worth of IKEA assembly. Got the 7-hour package (I basically furnished my entire 1-BR apartment and am too incompetent to put stuff together). Nino was my assigned handyman - he was prompt and helpful, and very careful to remove all the boxes and cardboard when he finished. The owner, Pete stopped by too to make sure that everything was going as planned - customer service is definitely their priority. They all seemed to have a good understanding of which parts did what. Impressively, Nino also did eight hours' worth of work without eating nor peeing - definitely superhero levels of impressive (or I hope their health insurance covers UTIs, haha). Would definitely recommend! Andrea P“(From Yelp) Where do I start? I have had a series of "visions" since I bought my home seven years ago and while some became reality shortly after settlement, many remained just that, a vision. After sporadic phone calls and meetings with various contractors over the years I just never got a good vibe. but then......FINALLY....... I found Home Hero. Completely different experience. Pete and Jeff are fantastic. Why? Where do I start? They are patient, dependable, extremely courteous, efficient, neat, great sense of humor, do amazing work, flexible with my ideas, accommodating, trustworthy, clear and fair invoicing practices. I can't say enough good things about them and I am already starting my next to do list. Thanks Jeff and Pete! Dawn B“(From Angie's List) From the moment Pete arrived to provide an estimate, I knew I wanted to use The Home Hero. He was professional, friendly and helpful. When Jeff arrived to complete the work, I knew I made the right decision. He finished the closet work quickly, and asked for my opinion/confirmation throughout the process. I really appreciated his collaboration, instead of just making assumptions. While he was working on the w/d hookup, he realized the drain pipe was not connected to the drain hose- a huge problem. He promptly ran to Home Depot to get the appropriate materials and fixed the problem. Talk about a total lifesaver! I am thrilled that I know I can use THH team for any future project that is just too big for me to do myself! Overall A -- Price A -- Quality A -- Responsiveness A -- Punctuality B -- Professionalism A Erin R“(From PennsyMoms List Serve) Peter at the Home Hero was so great!! He was informative and a great listener - nothing over the top, but he saw things that I would have never thought of before his consultation. Laura R“(From Yelp) I have nothing but good things to say about our experience with The Home Hero! The owner, Pete, came out to provide a free estimate & Jeff was the handyman assigned to perform the various repairs I needed done in my home (weather stripping on front door, kitchen faucet replacement, mounting difficult baby gate into the wall, etc.) Both Pete and Jeff were prompt, thorough, helpful, and above all, so pleasant to work with! They came when they said they would, moved whatever was in their way on their own -- and put everything back where they found it -- and did everything I needed done in the allotted time (3.5 hours) so I wouldn't have to pay extra! They could have easily extended the project (my sink faucet replacement ended up being more complicated than originally expected), but they worked efficiently in order to get it done just under the wire. And while Jeff was waiting for Pete to bring over additional tools, he spent the "down time" doing a couple other odd jobs around the house that I hadn't originally thought of! And the whole time, I was barely even aware they were in my house. Another great thing is that if they don't handle the work you need done, they will be honest about it and provide you a referral for a specialist they trust. Everyone I spoke to or dealt with from The Home Hero was so courteous, helpful and trustworthy -- and they just make your life easier. I will definitely be calling on them for anything we may need done in the future!! If you need a handyman, call The Home Hero -- you won't be disappointed! Thanks for everything, guys! Dina R“(From Yelp) I recently used Home Hero to do a few projects that needed a professional. There was good communication between Pete and his administrative staff and I while getting the details and scheduling setup. All my questions were answered clearly and in a timely manner. The day of the job both Pete and the contractor arrived a few minutes early to review what would be done and after a quick supply run the job was underway. I was pleased with the outcome and appreciated that both Pete and Luis my contractor really aimed to make sure I was satisfied with the work that was done. Dealing with Home Hero was a breathe of fresh air compared to a lot of other businesses in the same field. I would highly recommend to others and use them again in the future. Coco F.“The chandelier is perfect. Thanks Pete and Bridget and big thanks to Chris! Chris is so professional, conscientious, and patient. This process and my business with you guys has been perfect! Finding good help is SO hard, and I've found great heroes!Tommy S.“The person that came to do the work was wonderful! He was professional and we liked the results. Poor fellow worked in the snow and took off his shoes each time he went in the house. We will definitely contact you again if we need any other odd jobs. Anna S.“(From Angie's List) T - Trustworthy! H - High-quality! E - Experienced! H - Humorous! O - Openhearted! M - Meticulous! E - Exceptional! H - Honest! E -Expert! R - Reliable! O - Outstanding! From Pete, the wonderful Super Hero owner; to Bridgett, the friendly Sidekick who scheduled my initial appointment; to Jeff and Steve, the skilled Sidekicks who constructed my beautiful new powder room and stylish kitchen floor, I have nothing but GREAT things to say about The Home Hero crew. My husband and I found ourselves in a time crunch last October when we finally acknowledged we needed to repair our decrepit kitchen floor before his hip replacement surgery in November. Not having good experiences dealing with contractors in the past, I guardedly contacted The Home Hero to get an estimate for the work. The day of our initial appointment with Pete I was held up at work so my husband met with him to explain what we had in mind. Imagine my surprise when I got home to hear my typically cynical husband say we should hire The Home Hero and he did not think we needed to speak with any other contractors. I KNEW at that moment that The Home Hero had to be something special. Believe me, I was not disappointed. Despite the fact that I was well aware of the tight time frame for getting the floor replaced, before Pete’s crew could begin I convinced my husband that it made sense to renovate the powder room since it was right off the kitchen. Each time I added a new project to the ever-increasing inventory of work to be performed, Pete patiently and humorously revised his estimates (at least four times). Once i finally stopped with the additional requests, Pete provided us with the final estimate and the work was scheduled. Let me tell you, if I did not feel comfortable using The Home Hero at that point (Though, I DID!), I certainly would have after meeting The Home Hero crew – Jeff and Steve. Where did Pete find a crew as friendly, knowledgeable, patient, trustworthy and skilled as he is? Jeff and Steve were a pleasure to have around and I never felt inconvenienced by their presence. In fact, I felt so comfortable with them being in the house that I didn’t have any reservations giving them the house key. Not only did I find Jeff and Steve to be dependable and approachable, they were also very skilled. They found solutions for the many issues that came with renovating my old house with its uneven floors and outdated plumbing. So, even with the very tight time line, my numerous additional requests requiring revised estimates, and the need to find creative solutions to the issues that arose when renovating my old house, The Home Hero gave us a beautiful new powder room and stylish kitchen floor. As you can probably tell, my husband and I are extremely satisfied with our experience with The Home Hero. I cannot imagine calling anyone else when we start the next project in our home.Brian & Traci “(From Angie's List) Home Hero is a class act. Pete Rose (yes, that's his real name), is the manager and you can call his cell anytime. His workers are quick, professional, and get the job done. I've worked with plenty of handymen and he's one of my two favorites. Also, if he can't get the job done he refers you to someone who can. Pete won't leave you in the lurch. We look forward to working with him again. Michele“(From Yelp) Home Hero is fabulous. They came and gave me a detailed estimate and explained what they could and couldn't do on my neverending list of things to do around our house. All the jobs they did were done well and they cleaned up everything perfectly (which is definitely not always the case with contractors). They even included receipts for supplies that I was billed for and it ended up being less than the original estimate. I highly recommend them for anything you need done! Lisa B.“(From Kids South of Washington List Serve) Am hoping some of you can offer some advice in the baby gate department. We live in a trinity with circular stairs and I can't for the life of me figure out how we're going to install baby gates. Any recommendations? Thanks - Joanne (and Mark, 3 1/2 months) You should give Pete Rose at The Home Hero a call. He's a local fix-it guy who is a wiz at installing baby gates in less-than-ideal city homes. He build the coolest contraption for our gates that works perfectly. You can tell him Ashley P. sent ya! Ashley P“(From Yelp) Home Hero is the BEST!!!! I absolutely LOVEEEEE my new walk-in closet!!! Pete (owner) and his team were a pleasure to work with. Pete arrived on time to my house which I can attest has never happened before with any other contractor. He listened to my all needs and concerns. Pete's estimate was extremely detailed, was very flexible with all my changes and provided receipts for all the supplies. Jeff and Lee (contractors) did an AMAZING job! They were extremely professional, friendly, punctual, meticulous about the work, highly skilled, trustworthy, courteous and funny. They communicated with me during the whole process. When the project was completed they cleaned up everything. Before leaving, they did a huge favor for me. My basement door was uneven and not able to shut letting all the heat out. Jeff and Lee took the time to fix the door without any hesitation. It is so much warmer in the house now. I can not thank them enough. They are a great team and work very well together. A job well done by The Home Hero team! Pete, Jeff and Lee, thank you sooooo much for an OUTSTANDING job!!!! I'll be sure to call you for my next project. Denise D“Thank you very much for your help and coming even in the snow. Jeff was super polite, super professional and a pure pleasure to have in my home. Your Pennsymoms legacy continues! Luke & Layla D.“FYI... Denise said that your guy was great. Not only was he helpful with the various problems that we had, but was great with the kids too. I'm sure you already know that your guys are good, but wanted to pass along a kind word about him. People usually take time to complain when things go wrong, but don't always voice the good. Jeff B.“(From Yelp) I've used The Home Hero's services two times now (once for baby-proofing and once to install a new toilet) and I can confidently say they are the best. Contractors always show up on time are courteous and willing to explain anything they have to do. I'm not sure what else to say other than The Home Hero is an incredible company and I will recommend them to anyone I know from now on. Zack W.“(From Angie's List) The Home Hero repaired bedroom closet where shelf with clothing rod had collapsed and pulled out the drywall. Wall was plastered and 3 brackets were put back securely into studs. Builder did not have all the brackets screwed into studs. The Home Hero did an excellent job. The office responded within 2 hours of my emailing them and the work was performed the next day. Great customer service with contract and pricing emailed to me right away. I highly recommend this company. Craig D.“(From Angie's List) Home Hero put up a nonstructural wall, ceiling fans, light fixtures, and several other odds and ends. They did a nice job. Overall A -- Price A -- Quality A -- Responsiveness A -- Punctuality A -- Professionalism AMichael L.“(From Angie's List) Prompt, professional, courteous, knowledgeable. Pleasure to work with them. Never disappoint. Overall A -- Price A -- Quality A -- Responsiveness A -- Punctuality A -- Professionalism ASusan F. “(From Angie's List) In the process of selling and moving out of my home, one of the last things we did was take the TV down from above the fireplace. It was a MESS. The area above the fireplace has dry wall over cement and more than the TV mount came with down with the removal and the ceiling had soot marks from the heat from the TV and fireplace. Long story short, I was referred to Home Hero by my realtor, Jon Fink (STRONGLY recommend if selling in Philadelphia). I called Home Hero on a Thursday night and left a message explaining what I was up against. Pete Rose called me the next morning and discussed the task at hand. He had a completely booked schedule since I had less than a week before settlement, but was able to squeeze us in. He matched the paint and you would never even know a TV was ever there. He was kind, quick, professional and his prices were beyond fair. The buyer was very happy when he did his walk through and this could have gone very badly had I not found Home Hero. I would use them again and would recommend them to anyone! Overall A -- Price A -- Quality A -- Responsiveness A -- Punctuality A -- Professionalism AMary G. “I wanted to write and say THANK YOU. Jeff was fantastic - simply fantastic. Aside from the completed projects, you would never know he was here. He was professional, polite, accommodating (yes, I changed my mind) and a delight to work with. A super star. We did not connect when he completed working in my home, and I would appreciate it if you would extend my sincere thanks to him. I am already compiling another list "to do" and look forward to working with your team again. Thank you for such a positive experience. Meredith B.“Thank you again for the excellent service today. Our Hero was courteous, helpful, knowledgeable. A pure joy to have to our home to help us with these items. We most certainly will call you again as we have more projects that will be unfolding in the coming weeks. Noreen L.“I am extremely happy with the work that Jeff did last week. The wall and door look seamless and he was very efficient and competent. I have to say that after our construction disasters of earlier this year and working with people I would not recommend to my enemy it has been such a pleasure to work with your group. Obviously we are happy with the actual job but it means so much when people are on time, polite, clean up, etc. I'm sure our old South Philly row us will provide us with lots of opportunity to be calling you in the future and I am happy to recommend you guys to anyone in the area! Meredith G.“I wanted to say thank you to You, Pete and Ron for the work that was done at my condo yesterday. You all were so professional and pleasant to work with, I will absolutely use your service again and will recommend you to others. Amanda C.“(From Yelp) The home hero was really fantastic! I was so impressed with the estimate and booking process with Bridget, the office administrator. It was so easy. I ordered a 3.5 hour package to fix a whole bunch of things in my loft. Ron, the technician, arrived promptly and prepared. He quickly assessed everything that needed to be done, went on a supplies run, and had everything completed within the time frame allotted. I was so pleased with the entire service and will use them again and again! Thank you Home Hero!! Jemma D.“Thanks so much. Ron did an outstanding job with the doors upstairs - I just had the best sleep I've had since we moved in. They work beautifully and look great. Everything else was great too and he was a real pleasure to deal with. Kate L.“Ron did a great job on the floor repair. It is hard to tell which are the replacement boards and which are original. I am very happy with the quality of the work. Thank you for providing such excellent service. Duane B.“Thanks again for your speedy response and for sending Paul. We are very satisfied with his work and will keep Home Hero in mind for any future repairs. Oscar M.“I am overall very pleased with the work done at my house. I am especially impressed with the level of detail in the clean up - this is the first time I have had work done that I have not had to clean immediately after the crew finished "cleaning" Sara L.“(From Yelp) I contacted the Home Hero out of desperation to get a bunch of small projects done around my house. I have nothing by praise for the work they have done. I had two technicians arrive at my house on a rainy dreary Monday and they went to work immediately. One of the projects was to bring my 12 foot Christmas tree up from the basement and set it up. This tree weighs 200 pounds. They took their time in setting it up and connected the lights as well. They tackled other projects with the same care and planning. They cleaned up after cutting and installing molding and calking around a door. They also left their wet shoes in the hallway which really impressed me. I would definitely use this company again and will see them in January when my Christmas tree returns to the basement. Joseph H.“Our tech was a true professional and the finished product is immaculate. We could not be happier with the work that he did, and would not hesitate to provide an unconditional reference for your company to anyone who may need it. Thanks again to you and your prompt completion of these projects. Paul B.“(From Yelp) We enlisted the Home Hero to build and install custom baby gates for our unique city space. It seemed a near impossible task (and we were probably not the easiest clients), but Pete and his team helped us work through various scenarios until we came up with not only an aesthetically pleasing, but affordable solution. He is extremely knowledgeable in baby proofing and provided invaluable expertise. I would highly recommend Home Hero for any project big or small. The end result and customer service far exceeded our expectations. Thanks Home Hero! Marissa F.“Let me say Jeff is such a great representation of your company. He's pleasant, skillful, and professional at all times. He is very quick at understanding what is being asked and executes perfectly. I look forward to working with home hero in 2015. Have a great holiday! Shanelle F.“(From Yelp) I have used Home Hero a few times since my last review and my experience has been A++. I've requested the same contractor and each time he has met all of my expectations. He arrived on time, was very quick in understanding what was being asked, executed perfectly and completed all the tasks in the time allotted. Gold star for Home Hero! Coco F.“(From Yelp) Thanks again home hero! Quote, job done, job perfected. We are ready for our next project. I highly recommend this service. We've used this service in the past and recently had some water damage. Home hero had it cleaned up perfectly. Now we are planning on doing some more cosmetic type of work and looking forward to using the home hero. Alex F.“Just wanted to say thanks! The railings and doors look amazing. Josh did an excellent job. He even went out of his way to add a few screws to secure the railing which had been loose! Thanks again and we look forward to the next job. Jason G.“Jeff and crew did such a good job. The painter (who is in here now) commented about how good the workmanship is (workpersonship- ha), and that he thought he'd have to do way more prep to the walls. He was amazed that all the carpet tacks were also pulled out. I think your guys are getting more and more efficient. It was extremely tidy (I love the zipper thing for the door). Jeff is so skilled and patient, and clearly works well with his partner (whose name I forget, sorry!...) and Eli is super organized. Thanks Home Hero you've saved the day (and don't forget to include Bat Man too).Gabrielle A.“(From Yelp) If you have a never ending "honey do" list then you need to call The Home Hero. They are absolutely wonderful! Everyone is so friendly and professional. They were prompt and efficient. Josh explained everything to me prior to beginning the work and was able to fix all the stuff that my prior contractors messed up. I would recommend The Home Hero to anyone in need of a handyman. Their prices are excellent for the quality of work and expertise you receive. I will never use another company again.Angelica A. “(From Nextdoor.com) Pete has renovated 3 rooms for us, and the craftsmanship is impeccable. He has also come in to fix shoddy work left by others. Some of that work was done while we were away, and we trust him absolutely. Pete's business manages to overcome the standard experience we had come to expect from contractors (plagued by poor communication and planning). Home Hero does away with that. Pete (and his crew including Eli & Jeff) is clear and checks in with us as the project progresses - no matter how small the project. Pete has stepped in from the project management world to remove the gambling from renovating - large and small. Home Hero is definitely a solid outfitGabrielle A. “(From Yelp) Overall, we were happy with the service. We contacted home hero via email. The office manager responded promptly and got Pete (the owner) out to do an estimate very quickly. They were definitely very good at being responsive which honestly is hard to come by. We contacted other places and never heard back at all. Pete gave us an itemized list with pricing the next day. We agreed and they started the work 4/27. They arrived promptly at the 9am start time every day, were very polite and professional, and did a very nice job making sure to clean up the dust and debris leftover at the end of the day leaving us with a clean home. The work looks good to me. We are not handy people and we're glad that home hero could come out so quickly and do all the stuff we needed to get done in a timely manner.Dino T.“(From Yelp) They were very quick to respond to phone calls and email which was fantastic. And overall, they did great work. They left the home clean every day before they left and always were timely and polite. However, the one thing I'd say is that they were on the expensive side. However, I'm also not sure how much things in general should cost since I'm not a handyperson, so take what I say with a grain of salt. I would recommend the work that they provided.Holly S. “(From Yelp) The guys from the home hero were amazing and helped us out immensely. We had a small leak that created some problems in the house including need form some patch work on the ceilings and replacing some tiles in the bathroom. Fast work and very professionally done. With my wife working nights, they were even quiet and willing to take time to minimize noise to accommodate our very busy schedules. Highly recommend them for anyone.Michael M.“(From Angie's List) Ron did a beautiful job. He had done some other work previously hanging curtain rods and installing ceiling lights. He may take a little longer but does quality work and always follows up. He and Pete are both very competent professionals, reliable, considerate and honest. I highly recommend their services.Michael L.“(From Yelp) If you're a single female looking for a rent a boyfriend, these are your guys. I've had furniture built, mirrors hung, and fans installed by these fine professionals. No issues at all. Gives me great comfort to know I have someone a phone call away to help.Kimberly A. “Thank you again for the excellent service today. Jeff was courteous, helpful, knowledgeable. A pure joy to have to our home to help us with these items. We most certainly will call you again as we have more projects that will be unfolding in the coming weeks.Noreen C.“(From Angie's List) We asked him to come look at one room in our house - we had just taken the carpet up, and the old oak wood floor was heavily scratched and damaged, and sagging in one place. He told us he wasn't the right man for the job, but that we needed a dedicated flooring person as there might have been some underfloor damage as well. He was friendly, knowledgeable, and professional, responsive to our initial phone call, and exactly on time for the consultation. I will definitely call him in the future for smaller jobs, and I recommended his services to my mom, who wants some drywall work done.Alison T.“Randall was a true hero and finished an incredible number of tasks for us while we had him yesterday. I will definitely recommend THH to friends and may even call on you again.Jane A.“The reason for my email is to thank you for the work you did in our house with regards to the baby gates you set up. Not only were they effective (no incidents to report) but they were constructed so that a new buyer could easily take them down if need be. Our buyer is a 30-something single guy with no kids so he’s definitely going to dissemble them. Again, thank you for your help and if you ever need a reference, do not hesitate to use my name or contact me. If anyone should ever ask us for a good handy man, I’ll be sending them your way!Casey F. “(From Yelp) Wow! Excellent in every way! Quality work delivered in an efficient, prompt, and polite way...back office amazing too, very responsive and accommodating!Susanne S.“Adam was wonderful. He was friendly, helpful, thorough, and easy to work with. I can't say enough good things about him. Jenny S. “Just want to say thank you for your great work, your patience, and your advice. The bigger fan looks better and the wall switches are just what we need. Jeff is also great to work with. Max S.“Randall was a gem. Thank you so much for your quick response and rockin' customer service. I will definitely be calling again!!! Vikki K.“Everything looks great and the guys were wonderful! Thank you, will certainly call again if need be! Michelle R.“(From Yelp) So glad I found these guys! As any homeowner knows, getting someone out for small jobs is near impossible. To find an outfit that not only specializes in small projects but is also reliable, reasonably priced and does top-quality work... honestly, I'm still in shock. I hired Home Hero to install an exterior mailbox and some bi-fold doors on two odd-sized closets. It required quite a bit of custom fiddling and Bruce did a truly excellent job. Start to finish, everyone was friendly and professional. Their office manager was super responsive when I had questions. And they send you your quotes and invoices online and accept online payments. I will be using them again for sure. Julie G.“(From Yelp) Bruce was great! He always consulted me on issues. I had a day and a half worth of work from a closet redo to hanging a quilt and smoke alarms to a front doorway/stoop fix. He went the extra mile with a smile. I would definitely use home hero again. Diane L.“(From Angie's List) It went great. They took their time and were 100% dedicated to the job. Overall A -- Price B -- Quality A -- Responsiveness A -- Punctuality A -- Professionalism A Jason C.“I was very happy with the work that was done in my home and feel very safe with the quality given it was a babyproofing job. I am so happy with home hero and will come to your team with my next project! Meredith G.“Josh is so solid and reliable. He did a great job thanks for checking in. Faith G.“Everything went beautifully. Josh is such a nice guy, and very efficient. Plus, he understands my finickiness about having things level and centered. Barbara W.“(From Angie's List) Prompt, excellent service. Both the technician and the receptionist were pleasant and professional, which is a nice change from some contractors. Michelle D.“We want to thank u again for all of ur hard work & efforts on our behalf! when we asked for help, u guys came thru not only efficiently but promptly which is why when anyone asks us for a recommendation, u guys will be top of our list! josh was an amazingly conscientious & dedicated professional who was not only warm & friendly but educated about his craft! u can tell from the minute he walks in that this is ur "fix-it-forever" guy! and he explained everything with patience & made sure we were thoroughly satisfied with the work he did! we couldn't have asked for a nicer & more highly skilled professional! We truly appreciate all ur help! u have our sincerest gratitude & highest regard!Tim & Galina L.“Everything went great here yesterday & when Josh was here. Both Josh & Randall did a wonderful job. We look forward to working together again in the future. You are always so helpful! Lindsey R.“It was great thank you so much Bruce did a wonderful job. You can send him back anytime. Laurel K.“Yes, I was very pleased with Josh and Troy. So much so, that I baked them brownies on their last day:) They were courteous and hard working, and cleaned up everything when they were done. I appreciate the good service by The Home Hero. Everyone is always on time and works hard. Susan F.“Thanks for the note. Randall was great and so far everything looks good with the work. It looks great to me. Thank you for your help through the process and please tell Pete that we appreciate all of the work from him and the team. Jon S.“Josh did an amazing job. The walls look perfect! The re-caulking in our bathrooms also looks great. Josh was always super nice and on time (even early). It was a pleasure working with him and with you as well, Leah. We would definitely use the Home Hero again. Please tell Pete we said hi and thanks.Melanie L.“Jeff and Braheim were amazing! Very efficient, nice and knowledgeable. I will definitely be using your services in the future and will be specifically requesting them as technicians.Casey D.“(From Yelp) I am really pleased with how The Home Hero runs. Pete was at our house with 48 hours of an email for a quote. Leah runs a responsive and organized office and we just had Josh at our house to install several cabinets in our children's room. Josh is skillful, methodical and quick. He solved the hanging arrangement of our shelves by a combination of brackets and making his own supports into the studs. We are having them back to install a fan and other shelves. I would recommend to family. Very pleased. Note: People complain about prices alot on yelp. You get what you pay for. This group is superb as their craftsmanship shows. For their speed and quality, I think they are worth every penny they charge.Michael H.“Josh was great and he was able to do everything I needed. I will definitely call you guys again! Thanks for the follow up!Megan H.“I just wanted to pay you the balance and also tell you how pleased my wife and I are with Josh's work. In general, we just found him a real pleasure to have in our house and his attention to detail is clear and greatly appreciated. We almost feel inclined to think of new projects to have Josh back soon!Mike H.“Josh did a wonderful job. Can't give him enough credit for the work he did. Only wished I could have had him longer to finish up all the jobs I had on my list.Earl B.“Yes, we are happy with the work done, and Jeff and Braheim were timely, courteous, and efficient. We will definitely think of Home Hero for future house projects.Nicholas S.“Jeff and Braheim were fantastic. They did an excellent job on all of the work items. I really appreciated that they had solutions to the hiccups that occurred. I will certainly use your company again as well as recommend them to others. Thank you very much.Kelechi A.“Thanks to Bruce & Troy for the great job on Friday. The door frame repair and new overhead lamp installation turned out very well. They were professional and efficient throughout. Ryan L.“Just a quick note about Matt - he was excellent and a pleasure to have in the house. Thanks for everything. I kind of hope that we won't be in touch again soon (because it means something is going wrong over here), but I will certainly let you know when something comes up.Jonathan S.“Bruce was the best. Thanks so much for your assistance and flexibility. I will be sure to refer your company and will certainly be calling again soon.Mike W.“Today went well, thanks for asking! Randall was early (which was awesome), polite, quiet, cleaned up after himself, and did great work. The entire process was easy. Thanks, again!Emily F.“We were very pleased with the work and professionalism of Josh and Matt. Josh arrived on time everyday, was respectful (wore shoe covers), and work was done quietly, quickly and cleanly. Josh was here for 3 days so we had more interaction with him than Matt, but Matt's work was just as quick and well done. We are so happy we chose the Home Hero and will be calling your company again when we need work done in the house. Thank you.Marnie H.“(From Yelp) We love Home Hero, and have used them for a number of projects, but this time around they lived up to the company name even more than usual, coming through with a can-do attitude on a particularly frustrating project. We ordered a new washer dryer set from an appliance company that was completely flummoxed by the prospect of fitting these machines into our South Philly row home. (One sales person I spoke with even went so far as to suggest I should "get a bigger house" but that's for another review). After 2 failed delivery attempts over 2 weeks we were at our wits end. Home Hero's Bruce, Troy, Jeff, Brock, Leah, Eli and Pete all went above and beyond with scheduling, heavy lifting and creative thinking to get the machines into our house and make everything right. All this on top of the projects that they were actually scheduled to do for us! Breathing a huge sigh of relief right now and so grateful to all of them.Lauren Z.“The worked completely was amazing. My mom was the point-person on site since my wife and I had work commitments but ever email/text we got from her RAVED about the service and work. We will definitely recommend you guys and hope to use you for future projects as they arise.Howie B.“Just wanted to say how happy we are with Home Hero. When someone is good at what they do they make it look easy. Josh was professional, punctual and courteous. When I had to keep home my sick baby from daycare, Josh made sure not to do noisy drilling into brick while our son was napping. Instead he did the "quiet work" (painting and caulking) until our son Zeke awoke. And he didn't leave a mess anywhere. As a mom of two small kids who are always leaving a mess everywhere I very much appreciated this! Anyways, just wanted to say thanks. We will be contacting you for more work later this summer and recommending you guys to friends.Devalina G.“Josh was great! Great pride of workmanship and he explained everything he was doing.Marissa B.“(From Angie's List) I am an interior designer, and am very picky about my home. I have had a problem with contractors before if you correct something they are doing, but NEVER with the Home Hero guys. They truly live by the customer is always right. The baby-proofing they did was amazing, their materials were right on target and blend seamlessly with our interiors. We get compliments all the time on how great it looks.Stephen R.“(From NextDoor) The Home Hero--the best! No drama, no flaking out, no half-assed work. I'm sure you can find cheaper, but I've not found any more professional and reliable.Julie G.“(From Yelp) I was not at home when the work was completed but it is wonderful! I can't thank Jeff and Brock enough for a beautiful door and for cleaning up after the job as well.Pat B.“(From Yelp) I often fantasized about having the guy from Ask this Old House come to my house to do home repairs and installations. I can honestly say that drilIing holes into the walls of my new house is pretty scary for me. Luckily I found Home Hero. These guys are the best. Pete comes to your house and assesses what needs to be done, then emails you an estimate. A few days later you have a technician arrive spot on time and work through the toughest problems. We had some issues with construction problems and Ken and Eli assessed the situation and arrived at a solution. Ken's work is superb. Eli is super knowledgable and really helpful. Ken's courteous and neat (he even apologized for taking so long when he was solving a big problem)! Some people might think they are high priced but they do quality work right the first time as opposed to countless trips to Lowe's or Home Depot, buying the wrong thing or missing parts. You know the drill. Rely on Home Hero to get it done right the first time. Leah is their scheduler and she's so nice and courteous. They reply quickly to emails or calls. Home Hero are truly both. Heroes for their great work and superb service and Home because they helped turn our house into our home.Joe A.“(From Yelp) We are so happy with our new alley door. It is beautiful and totally functional. This was a one day job - totally done, totally cleaned up. All we can say is that we are totally happy and we will use "The Home Hero" again and again for jobs at our home. And lastly, Jeff and Brock - please stop by!!!Pat B.“(From Yelp) I moved into a new house and had an extensive checklist of items from the home inspection to take care of - removing drapery hardware, electrical work, plumbing, painting, grout & front porch repair. I was a little nervous at first about not using a "specialist" for certain things like electrical and plumbing, but the Home Hero did a perfect job with everything on my punch list. Ken who came out 3-4 times was on-time, highly skilled and competent, had great suggestions and just completely professional. I have more projects coming up and will definitely be calling on the Home Hero again. Thank you for providing a great service!MoeSheri T.“(From Yelp) Had Home Hero do some work on my windows and install lighting and ceiling fans. Though pricey, they provided good service and I was satisfied with the results. Very polite and responsive office staff and on site contractors.Gideon S.“(From Yelp) I wanted to mention that Matt and the Joes were excellent. Professionals that clearly knew what they were doing and incredibly efficient. Josh was great, wonderful depth of experience and knowledge, and his attention to detail and work ethic were awesome. Tyrece seems to have a hunger to learn and grow that I found refreshing and often absent from his peers. Both teams arrived, devised a plan of action, and executed.Marc J.“(From Yelp) Our most recent projects with Home Hero this past week went great. Ken is not only a fine craftsman, but he's also just a really nice guy! He was very kind, accommodating and respectful.Devalina G.“(From Yelp) The Home Hero delivers quality work. Very responsive via phone and yelp. We were able to schedule a walk through within 24 hours of reaching out and the person who came over was polite, professional and thorough. The quote was higher than we hoped but we needed things done well and quickly. Randall, our assigned handyman, came a week later and did an excellent job prioritizing work and asking me for my input so the work would be exactly as I wanted it. At no time did Randall slack off. He was efficient and cleaned up after himself when he was done. Overall, Home Hero is pricey, but worth the money.Christina C.“(From Facebook) Randall did a great job re-caulking our bathroom!! Thanks Randall!Dani G.“(From Yelp) I gave Home Hero 4 stars instead of 5 because they did not come out and estimate the cost of the job. They gave the estimate from photos I took with my IPhone. So they mistakenly estimated the job for the wrong room. However, I would give Randall, the handyman who fixed my exhaust fan in my laundry room (not the bathroom) 5 stars. He took a job that was difficult and with patience and smarts, came up with a perfect solution. I would hire him for any job in my home. I have already told 2 of my friends in the building. Thank you Randall for a great job!Diane C.“(From Yelp) These folks are a life saver! Most recently, we had Randall run through a full day of projects at our house and were so happy with everything. He worked efficiently and got through all our highest priorities as well as a few additional items we were hoping he could squeeze in. He was super professional, courteous and pleasant to have around. He did excellent work and even came up with creative work-arounds when our South Philly row house presented some challenging quirks. It's well worth the price to have so many things knocked of our list that we could never take care of on our own.Shauna S.“(From Angie's List) They showed up on time, were courteous and professional, and gave me a fair quote based on other estimate I received.Megan D.“(From Yelp) Randall was great! It was costly, but finally got things taken off my to-do list that had been lingering for months - just a relief! And Randall did a very thorough job 🙂Alice T.“(From Yelp) Quick and friendly. Everything looked great when he was done. Travis D.“(From Yelp) Drywall repair done professionally and when they said it would be (actually Randall called to see if it was OK to come early). And willing to fix a small spot I hadn't originally included in the estimate.David D.“(From Yelp) We've used the home hero in the past for around-the-house work like installing light fixtures, etc. We had a special job last week involving both "normal" work (lots of bookshelves to secure), as well as "odd jobs" - stringing our tree with 100 lights (required the use of a very tall ladder) and anchoring some major Halloween decorations. We got lucky because the hero they sent this time had a background in theatre. This came in handy when we needed to somehow prop up/weigh down an enormous, inflatable, animatronic dragon on our roof. The gentleman took stock of the "odd" needs, drove to Home Depot for supplies, and returned to begin work. Our shelves look amazing. We had a zigzag style in mind he understood what I was trying to explain and executed it flawlessly. Our dragon is perfectly perched on the edge of our roof for maximum Halloween fun. We are very happy with The Home Hero and will continue to use their services.Dara W.“I wanted to let you know Ken did a great job yesterday. He was very thoughtful and insightful as he worked on the wall paper and other projects. He was a pleasure to work with.Eric S.“(From Yelp) I purchased a full-day handyman package from The Home Hero last year and was absolutely delighted with all they work they were able to do in that time. The handyman was polite, considerate, and kept me up to date on his progress and completion expectations. I was so happy, that when I received a gift certificate (awesome gift!) for another package that I knew I had to start saving up a lot of chores for my next visit from them! Randall came out today and was just a pleasure. He made a huge dent in the (extensive) list I had compiled. He cut a hole in my ceiling for a plumber to investigate a leak, hung up 4 custom blinds, recaulked around my tub and windows, stabilized a tilting cabinet, replaced the vanity light in the bathroom, and sealed some holes in my bathroom ceiling fixture! All this with a run to Home Depot to pick up supplies I requested! I honestly couldn't be happier and I know another gift certificate from The Home Hero will be on my next wish list!Michelle C.“The work completely was amazing. My mom was the point-person on site since my wife and I had work commitments but every email/text we got from her RAVED about the service and work. We will definitely recommend you guys and hope to use you for future projects as they arise.Howie B.