(From Yelp) Based on my brother-in-laws recommendation, I contacted the Home Hero to install baby gates at the top and bottom of the stairs in our new apartment. I reached out via yelp, heard back from them very quickly, and they were able to schedule install later that week! We were on a tight schedule and since they had the gates we wanted in stock, they were able to make it happen. I believe the person who came out for install was Chris and he did an exceptional job. We’ve had them for about a month now with no issues. We’re very happy we used the Home Hero and will go back to them as needs arise.